Georgia Personal Injury Trial Attorneys

Getting Proper Documentation from an Uber Accident

By: Fry | Goehring

Ridesharing apps like Uber or Lyft are popular throughout the country to get around when you’re on vacation, a way to get home safely after a night at the bars or to haul things like groceries or other items when you live in a big city without access to a car. Although most riders can take their trip without incident, there are occasions when the driver of an Uber gets into an accident with another vehicle.

If you find yourself in this scenario, what exactly happens if your driver gets into a car accident? Or what if an Uber driver hits you while you’re walking around town? Who is liable to pay for any injuries you’ve incurred?

Here’s everything you need to know about what to do after you’ve been involved in an Uber accident.


Even if you feel perfectly fine, it’s still advisable to seek out medical care, whether you were in the car or were a pedestrian. Call 9-1-1 right away to the scene of the accident so that a police officer can write up a report.

If you are physically able, try to take pictures of the Uber accident, including where the crash occurred and any damage to the vehicles involved in the accident. Be sure to save the driver’s first profile (perhaps by screenshotting it on your phone) and collect any other driver’s names and insurance information. Even though you may not have been the driver, it is still important for you to collect this information yourself. You cannot rely on the driver to do this for you. Be sure to take down any contact information for witnesses who were at the scene as well.


On Uber’s website, there is information on the steps you need to take to notify them in case of an accident. After you’ve contacted the police and paramedics, notify the company but going on the app to “Trip Issues and Fare Adjustments” and then select” I was in an accident.” Ensure that you indicate the correct ride when you relay the information to them.

If you decide to pursue legal action because you want to seek compensation for any injuries you received, you likely won’t be suing Uber. Their driver, who is a contractor, is most likely liable for any damages. However, if the driver is unable to cover the costs of medical bills or lost wages, Uber has a $1 million liability policy for passengers.

Have you been in an Uber accident in Georgia and need to know if legal action is in your best interest? Call the Fry Law team, personal injury attorneys, at (404) 948-3571 to schedule a consultation today.